Privacy & Cookie Policy

Privacy Policy

Protecting your personal data is important to us. This Privacy Policy (hereinafter “Policy”) covers the conditions for the collection, storage and use of your personal information by Cultural and Development Non Profit Organization NEON (89, Amarousiou – Halandriou Street, Chalandri, 15233, tel. +30 2130187700, e-mail contact@neon.org.gr) when you visit or use the neon.org.gr website and provided you are a natural person. Feel free to contact us for any queries.

A few words about neon.org.gr

The neon.org.gr website is the NEON Organization website (hereinafter referred to as the Company).

The personal data you provide to us when you navigate our website or subscribe to our newsletter is being processed and will be kept in a file under the responsibility of the Company.

What is personal data?

The term “personal data” as used in this Policy refers to information of individuals, whether private or professional, such as name, postal address, email address, contact telephone number, etc., which may be used to identify a visitor to the website, hereinafter referred to as “Personal Data or Data”.

What is Personal Data Processing?

Processing of Personal Data is the collection, registration, organization, storage, customization, modification, retrieval, search of information, use, transmission to third parties, dissemination, association, combination, restriction, deletion and destruction of Personal Data.

Which Personal Data do we collect?

A) When you visit and navigate our website:

We do not collect your Data except as detailed in our Cookie Policy.

B) If you have consented to send you a newsletter, we register your e-mail address in the ‘newsletter mailing list’.

C) If you make a reservation form an event we register your email address, your name and surname.

D) The website uses Google Analytics (GA) to track user activity. We use this data to determine the number of people who use our website, to better understand how they find and use our websites, and to observe their way through the website.

Although GA records data such as your geographic location, your device, your web browser, and your operating system, none of this information makes you personally known to us. GA also records the IP address of your computer, which could be used to identify you, but Google does not give us access to it. We believe that Google is a third party data processor.

GA uses cookies, details of which can be found in Google’s developer guides. For your information, our website uses the GA analytics.js application.

Disabling cookies in your browser will prevent GA from tracking any part of your page visits within this website.

For what purpose do we process your information?

We collect your Data solely for the purposes of the neon.org.gr website and in particular for a) tracking visitation the website b) complying with the obligations imposed by applicable law, c) sending “newsletter” information material for the Company’s exhibitions and activities, d) providing services of registration – reservation for events. These information are not made public, except to the personnel authorized to satisfy the user’s request.

What is the legal basis for your data processing by the Company?

The website user data is processed either within the framework of the services offered or based on the user’s own consent.

As regards your Data relating to the sending of newsletters, the reservation for events and the use of cookies, the lawfulness of their processing is based on your consent.

Who Are Your Data Recipients?

The Recipients of the Data are the absolutely necessary personnel of the Company, which is committed to confidentiality and our affiliates, who process your Data as executing the Processing on our behalf and in accordance with our instructions. We use Mailchimp service, which provides us with email marketing services and Eventbrite service for event reservation.

In addition, we may share or disclose your Data when you have explicitly requested it or when required by law.

How do we ensure that Processing Officers respect your Personal Data?

The Data Processors have agreed and are contractually bound by the Company:

• to maintain confidentiality,
• not to send to third parties Data without the Company’s permission,
• to take appropriate security measures,
• to comply with the legal framework for the protection of personal data and in particular the General Data Protection Regulation (GDPR).

Do We Send Your Data Abroad?

Your data is transmitted to non-EU countries only due to our cooperation with Processing Officers located outside the EU, such as e.g. the above Mailchimp company that provides us with email marketing services and Eventbrite company for event reservation services. In each case, appropriate safeguards are in place, in particular the EU-US Privacy Shield system.

When do we delete your Data?

We delete your Newsletter Consent Data once you have stated that you no longer wish to receive newsletters by selecting the link https://neon.us7.list-manage.com/unsubscribe?u=011c8ebd1bf20a2c80c538881&id=0df98a37e4  or within six months of the last newsletter mailing. Your Data that are transmitted to third parties we collaborate (Eventbrite providing services for event registration), will be kept only for the time needed to fulfil the purpose of their collection.

The data collected by Cookies is deleted in accordance with our Cookie Policy.

For how long will we send you newsletters?

We will only send you newsletters with your consent, as long as your information is on the ‘newsletter mailing list’, i.e. if six months have not elapsed since the newsletter has been stopped and you have not indicated that you no longer wish to receive newsletters.

Is Your Data Safe?

We are committed to safeguarding your Personal Data. We have taken appropriate organizational and technical measures to safeguard and protect your Data from any form of accidental or unauthorized processing.

We use Electronic Security Socket Layer (SSL) to ensure the secure exchange of data between the website and your browser.

These measures shall be reviewed and amended where necessary.

In any case, the processing of your Data is only permitted by our authorized persons, employees and associates solely for the purposes stated above (see answer to question 5).

What are your rights?

You have access to your personal data.

This means that you have the right to ask us if we are processing your Data. If we are processing your Data, you can request information about the purpose of the processing, the type of Data we hold, who it’s being forwarded to, how long we store it, if we make automated decisions.  You can also exercise your other rights, such as correction, deletion of data, limitation of processing and reporting to the Hellenic Data Protection Authority.

You have the right to rectify inaccurate personal data.

If your Data is inaccurate, you can request that we correct it (e.g. name correction or email update etc.).

You have the right to erase / to revoke.

You may ask us to delete / erase your data if it is no longer necessary for the above processing purposes or if you revoke your consent in case this is the only legal basis.

You have the right to portability of your Data.

You can ask us to read the Data you have provided, or ask us to forward it to another controller.

You have the right to limit processing.

You can ask us to limit the processing of your Data for as long as your processing of objections is pending.

You have the right to object to the processing of your Data.

You may object to the processing of your Data or revoke your consent, and we will stop processing your Data unless there are other compelling and legitimate reasons that prevail over your right.

How can you exercise your rights?

In order to exercise your rights you can send a request either to the Company’s postal address (89 Amarousiou – Chalandriou str. 15233) or to our email address (contact@neon.org.gr) with the subject “Exercise of Access / Rectification / Erasure / Restriction / Opposition”.  We shall look into it and reply to you as soon as possible.

When do we respond to your Requests?

We will respond to your Inquiries free of charge without delay, and in any case within one (1) month after we receive your request. However, if your Request is complex or there is a large number of your Requests, we shall let you know within the month if an extension of another (2) two months within which to respond is necessary.

If your Claims are obviously unfounded or excessive in particular because of their recurring nature, the Company may charge a reasonable fee, taking into account administrative costs for providing the information or performing the requested action or we may refuse to respond to the Request.

Where can you turn for the development of your Requests?

For more information you can call +30 2130187700 (Contact Department).

Do we use automated decision making / editing of your data?

We do not make decisions based on automated processing of your Data.

We use cookies on our website neon.org.gr; you may refer to our Cookie Policy.

Do We Edit Data of Minors?

In general, we do not process data of children under 16 years of age. If you are under 16, you MUST have your parents’ consent before signing up for the email newsletter. If we find out that we have collected Data of Children under 16 and the above condition has not been met, we shall delete this data as soon as possible.

What is the law applicable to the processing of your Data by us?

We process your Data in accordance with the General Data Protection Regulation 2016/679 / EU and in general with the applicable national and European laws and regulations on the protection of personal data.

Where can you appeal if we violate applicable data protection law?

You have the right to file a complaint with the Hellenic Data Protection Authority (1-3 Kifissias street, 115 23, Athens, tel. +30 2106475600, e-mail contact@dpa.gr), if you believe that the processing of your Personal Data violates applicable national and regulatory data protection law.

How will you be informed of any amendments to this Policy?

We will update this Policy whenever necessary. If there are any significant changes to the Policy or the way we use your Personal Data, we shall notify you either by posting a notice in a prominent place before the changes take effect or by any other appropriate means. We encourage you to read this Policy regularly to know how your Data is protected.

The Company is the Data Processor in charge of the processing. Our address is 89 Amarousiou Chalandriou Street, Chalandri, 15233 Contact phone: +30 2130187700, email: contact@neon.org.gr.

If you would like to get in touch with us on any issues related to the processing of your Data and the exercise of your rights, you may contact the Company’s Data Protection Officer (DPO) at 2130187700 or 89, Amaroussiou – Chalandriou, Chalandri, 15233 or email address contact@neon.org.gr.

Cookie Policy

What are cookies?

Cookies are small text files that a website saves on your computer or mobile device when you visit this website. This way, the website remembers your actions and preferences for a while. Cookies do not collect information individually, but when read by a server through a web browser they can provide information to provide a friendlier user experience.

What types of cookies are used on the neon.org.gr website?

The types of cookies used by the neon.org.gr website are persistent cookies and temporary cookies (session cookies).

Session cookies used by the neon.org.gr website are deleted after you have finished browsing and / or after you close your browser.

Persistent cookies remain on your computer or device until you delete them, or for a predetermined amount of time in the cookie.

Also, when you visit our website, some of our affiliates such as Google Analytics (GA) place third-party cookies on our behalf. These cookies collect data about your interaction with our website.

What cookies are used on our website and what information is collected?

The neon.org.gr website uses cookies for a variety of purposes depending on their function:

Absolutely Necessary / Basic Cookies. The absolutely necessary cookies are essential to the proper functioning of the website, allowing you to browse and use its features. These cookies do not recognize your personal identity. Without these cookies, we cannot offer an effective operation of our website.

Functionality Cookies. Functionality cookies help the website remember your choices, such as the language. Therefore, we provide you with enhanced and personalized features. In addition, they help provide the services you have requested, such as video viewing. They do not allow us to track your activity on other websites.

Performance cookies and usage statistics. Performance and usage statistics cookies collect information about how you use the website, such as which pages you visit most often and if you receive error messages. The information they collect is aggregated. We only use them to improve the performance of our website.

The website uses GA to track user activity. We use this data to determine the number of people who use our website, to better understand how they find and use our websites, and to see their way through the website.

Although GA records data such as your geographic location, your device, your web browser, and your operating system, none of this information makes you personally known to us. GA also records the IP address of your computer, which could be used to identify you, but Google does not give us access to it. We believe that Google is a third party data processor.

GA uses cookies, details of which can be found in Google’s developer guides. For your information, our website uses the GA analytics.js application.

Disabling cookies in your browser will prevent GA from tracking any part of your page visits within this website.

How to control cookies?

Cookies are stored on your computer or device.

It is at your discretion, at any time, to object to the use of cookies on your computer or device, to control and / or to delete cookies.

• You can set up your browser in such a way that it either alerts you to the use of cookies on certain web website services, or prevents you from accepting the use of cookies in any way.

What are your rights?

You have the right to request, access, correct and complete information about the processing of your personal data at any time. In addition, you have the right to request their deletion, restriction of their processing or revoke your consent to the use of some or all of the cookies and in general the processing of your data.

To exercise your rights towards the Cultural and Development Non Profit Organization NEON, you can send your Request to the email contact@neon.org.gr.

Where can you find more information about protecting the privacy of cookies?

You will find information about protecting your personal data and your rights in our Privacy Policy.

Where can you find more information on general use of cookies?

More information on the general use of cookies and their methods of blocking or restricting them is available at http://cookiepedia.co.uk/all-about-cookies and http://www.allaboutcookies.org/.

Changes to the Cookie Policy.

This Cookie Policy may be modified at any time. We therefore consider it appropriate to refer to this Policy regularly. This Policy has entered into force on 24/5/2018. If it is amended, the date the amendment took place will be indicated. Cookie Policy is always considered to be in force, as formulated by the most recent amendment.